Performance appraisal is the process of obtaining, analyzing and recording information about the relative worth of an employee. The focus of the performance appraisal is measuring and improving the actual performance of a employee and also the future potential of the employee. Its aim is to measure what an employee does.
According to Flippo, a prominent personality in the field of Human resources, “performance appraisal is the systematic, periodic and an impartial rating of an employee’s excellence in the matters pertaining to his present job and his potential for a better job.” Performance appraisal is a systematic way of reviewing and assessing the performance of an employee during a given period of time and planning for his future.
It is a powerful tool to calibrate, refine and reward the performance of the employee. It helps to analyze his achievements and evaluate his contribution towards the achievements of the overall organizational goals.

Know Challenges in Performance Appraisal

By focusing the attention on performance, performance appraisal goes to the heart of personnel management and reflects the management’s interest in the progress of the employees.

Objectives Of Performance appraisal:

  • To review the performance of the employees over a given period of time.
  • To judge the gap between the actual and the desired performance.
  • To help the management in exercising organizational control.
  • Helps to strengthen the relationship and communication between superior – subordinates and management – employees.
  • To diagnose the strengths and weaknesses of the individuals so as to identify the training and development needs of the future.
  • To provide feedback to the employees regarding their past performance.
  • Provide information to assist in the other personal decisions in the organization.
  • Provide clarity of the expectations and responsibilities of the functions to be performed by the employees.

To judge the effectiveness of the other human resource functions of the organization such as recruitment, selection, training and development.
To reduce the grievances of the employees.

Know the Parameters To Appraise Performance in BPO Sector