Many organizations are in the process of a changing organizational culture. Many a times, it is a question of survival. Many successful organizations want to be star performers in their specific disciplines, while many others simply want to increase productivity and become lean and thin organizations. To achieve all of this, they use performance appraisal process. It clearly shows where an organization is heading towards. It not only evaluates an individual’s performance, but it also evaluates the overall productivity and efficiency of different teams and management.
For example, performance appraisal shows the amount of work performed by an individual on daily, weekly and monthly basis. If you want to have a bigger picture, it will also give you the overall productivity of different teams. It would also give you the statistics related to the entire organization on different operational levels. So, it is easy to assess the culture in terms of the collective behavior of the employees and their ability to realize the mission statement of the organization. The culture can be defined as an inherent value of an organization that defines its identity.
The culture can be observed. Normally, the organizational culture includes the norms, the vision, values, beliefs and habits, symbols, systems and language used. Microsoft, IBM, Intel, Apple and Samsung have different work cultures and they have become their identities. It is related to the employee freedom, the work habits, element of fun at the workplace, creativity, employee manager relationships, punctuality, individual contribution towards projects and dedication towards achieving targets. A better organization is known by better work culture.
However, the good news is, the organizational culture can be changed by changing the habits and beliefs of the employees. And the best yardstick to measure these things is nothing but the process of performance appraisal. Performance appraisal should not be restricted to the number of tasks executed by the employee, his attendance and general performance shown at work, rather it should include everything about the organization and the individual, including his perception towards management, the work culture, the challenges, the rewards and benefits, the teamwork, the tools and systems being used, and a sense of belonging towards the organization and its projects. It also includes an individual’s attitude towards his teammates, knowledge of their roles and responsibilities, professional objectives and business philosophies of the organization.
We can use both qualitative and quantitative methods for the performance appraisal process to get the desired results.