Telecom Sector Employer
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Telecom Sector Employer Rankings

India stands as one of the largest and fastest growing telecom markets of the world. Having more than 264.77 million telephone connections and the subscribers base growing steadily at a rate of around 82.2 percent, Indian telecom market currently stands at the third position in the global market. The year 2007 was stated as the “Year of Broadband” in India.

India is fast emerging as the Telecom hub of the world both in terms of the growing demand, size of the market, setting up of the manufacturing facilities in India by leading players across the world and, the inflow of FDI, which is currently the highest in all the sectors of Indian industry. The Indian telecom market can be divided into three segments: the mobile (wireless) market,
manufacturing segment and value-added services segment. Every day, new drivers and advancements are revolutionizing and fuelling the growth of the sector. Right from the telegraphic and telephonic systems in the 19th century, the scope of telephonic communication has now expanded to make use of advanced technologies (in mobile phones) like GSM, CDMA, and WLL to the great 3G Technology launched in 2007, and is increasing at a tremendous rate.

The government of India has also come forward and has taken various initiatives to boost the growth of the sector. Opening the sector to FDI has encouraged and attracted heavy investment from major players across the world to enter the Indian markets. The manufacturing segment of the telecom sector has also started flourishing with Nokia, LG, Motorola, Samsung and many other players setting up its manufacturing facilities in India.

The Indian telecom sector is witnessing great competition. MTNL, BSNL, VSNL are the major Public Players, whereas Airtel, Idea, Vodafone, Tata, Reliance, BPL are the leading Private Players in the country. The consumer is emerging as the clear winner in this competition where the players in the mobile segment are coming up with new tariffs and discount schemes to gain the competitive advantage.

HR (employment) in telecom industry:
With more and more players entering the industry, the competition in the industry in terms of attracting and retaining the best talent is also increasing. The employment scenario in the telecom sector is very promising. The sector is creating employment opportunities and adding around 1 lakh people in its workforce. The telecom sector has a huge demand for the trained and qualified engineers and other professionals specializing in telecommunications.

According to various studies in recent times, the telecom sector offers the best salary packages at the entry level i.e. an average of 20k. The average hike in salaries across the various levels in the telecom sector ranges from 15 to 20 percent. Incentives also form a part of the compensation till the middle levels.

Attrition and retention:
Although the sector faces the moderate attrition rates of 20 to 25 percent, the HR’s prime strategic function in the sector is retaining the talent and employee engagement. The only functional area which faces the high attrition rate is the sales people in the telecom industry.

In this section of the Best-Workplaces, the Naurkihub team presents the rankings of the ten companies in the Indian Telecom sector on the basis of their workforce relationship factors. Ten companies were selected on random basis from the sector, and more companies will be added to the rankings in the future. The companies were given a consolidated rank on a scale of 1-10 on the basis of sum of their individual ranks on various HR practices, procedures, policies and parameters like recruitment practices, compensation policies, work culture, recognition for good work, retention, training and development, performance appraisals et al. The scores are consolidated on the basis of data collected through recent surveys and studies by renowned names like Business Today, Hewitt, IDC Data Quest, NASSCOM and our own study of the organisations.