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September 16, 2013

NTPC—6th best place to work in India

NTPC—6th best place to work in India

Award ceremony

In a glitzy award ceremony held in Mumbai in June, 2013, NTPC was declared the 6th best place to work in India and first among the public sector undertakings.  The ceremony was organized by the Great Place to Work Institute and The Economic Times.  Some 514 companies participated in the survey.  This also established NTPC as the top Indian company that was only next to global giants like Google and Intel in terms of employee satisfaction. It also stood first among the large organizations with more than ten thousand employees as well as manufacturing companies in India.


According to the HR director of the NTPC, SP Singh, the biggest challenge for him was to formulate and implement policies for the benefit of the employees in the wake of unprecedented growth of the company.    

Great Place to Work Institute

Great Place to Work Institute is a leading body, which is active in the field of corporate surveys for almost three decades now.  Their core job is to identify and study the best work places in the world.  It was a huge survey report as far as volume of participants was concerned, as there were more than 600 companies in the fray, out of which just 514 qualified for the competition.  The number of employees, who took part in it, is estimated to be around one lakh.  Random sampling was done by the institute itself.

The huge size of NTPC

Though, it was nothing new, as the prestigious PSU giant has consistently been ranking in this list for the past eight years.  It is noticeable as NTPC is not a small or medium company and maintaining HR standards at 44 different locations and facilities in India is not an easy task.  With a workforce of over 25,000, this leading power generation company is a diversified group with facilities for hydro power, thermal power, coal mining, power trading, and power consultancy services.   

Employee Engagement

A young female engineer, who joined NTPC in 2009, was included in the survey.  According to her, each day at work at NTPC brings enormous doses of satisfaction, as the sense of serving the society and the nation is on top of everything.  According to her, she is very new as compared to the people who are working here since two or three decades, but the amount of exposure and opportunity to interact with the top brass of the company including the stakeholders and foreign delegations is a great experience for a young employee.  The ratio of female employees in this largely engineering setup is around 6%, which is normal as girls generally don’t prefer to work in such industries.

Executive MBA and M Tech from IIT for NTPC staff

In a bid to make the organization more employee friendly, the management introduced full time executive MBA programs and M Tech degrees from IMI and IIT Delhi, respectively for NTPC staff members.    The success of middle management is quite important in any of the industrial setup and keeping this in view the full time Executive MBA program was introduced.  The aim was to educate its managers to follow global standards and practices, and learn IT and other technical skills. 

Best HR practices

There are System Review Groups within NTPC, which monitor HR systems and processes and the idea of Executive MBA came from this group only.  This is a sort of benchmarking in system processes, where the HR executives are directly involved in studying and monitoring the effectiveness of various practices and processes.  It involves both the study of data received combined with the creative skills of the HR people.  If the proposed idea is approved by the HR head, it becomes the policy.    

Tags : Best place to work in India, NTPC, Employee engagement, Best HR practices

About Nashaat Quadri

Freelance Content Writer (Compare Infobase, New Delhi.) Ex Sr Content Writer, Western Software, New Delhi. Ex Relationship Manager, Mashreq Bank, Dubai.