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Introduction
BPO is a new way of increasing revenues. BPO means assigning a business process to an external service provider. More and more work is being outsourced every day. Companies are realizing that they should focus on their core processes and outsource their non-core processes to external providers. This saves a lot of time and money. While BPOs are doing their non-core work, the companies can pay more attention to the core work that they are good at. This is where India enters into the picture. It has developed a huge BPO industry. India is the preferred choice for outsourcing because it has a large pool of talented English speaking people. Dell, Sun Microsystems, LG, Ford, GE, Oracle,
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