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BPO Industry in India
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Career Opportunities
» Qualifications
BPO Industry in India
Overview
Classification
Sector Outlook
SWOT Analysis
Employee Benefits
Attrition Rates
Recent Developments
Myths and Realities
Scope of BPO Sector
Current Scenario
Future Scenario
Top Players in BPO Sector
Career Opportunities
-Educational Qualification for BPO Career
Qualifications
Qualifications
The qualifications required for the following areas are:
Call Center :
Good communication skills, understanding of accents,
team leadership and basic computer skills.
Remote Customer Interaction :
Language and understanding of accents.
Date Search and Integration :
Language, computer skills and analytical skills.
Human Resource Services :
HR policies specific to the country and its rules and regulations.
Remote Education :
Knowledge of the subject, computer skills and language skills.
Engineering and Design :
Computer skills, and technical & engineering design.
Translation, Medical Transcription and Localization :
Medical terms, communication skills, and basic computer knowledge (MSword, MSExcel).
Animation :
Drawing, creativity and computer graphics.
Finance and Accounting :
International/ country specific accounting rules
Market Research :
Sales and marketing concepts.
Network Consultancy and Management :
Networking concepts, hardware knowledge, computer skills.