BPO Industry in India
Scope of BPO Sector
Top Players in BPO Sector
Career Opportunities
-Educational Qualification for BPO Career



The qualifications required for the following areas are:

Call Center : Good communication skills, understanding of accents,
team leadership and basic computer skills.

Remote Customer Interaction : Language and understanding of accents.

Date Search and Integration : Language, computer skills and analytical skills.

Human Resource Services : HR policies specific to the country and its rules and regulations.

Remote Education : Knowledge of the subject, computer skills and language skills.

Engineering and Design : Computer skills, and technical & engineering design.

Translation, Medical Transcription and Localization : Medical terms, communication skills, and basic computer knowledge (MSword, MSExcel).

Animation : Drawing, creativity and computer graphics.

Finance and Accounting : International/ country specific accounting rules

Market Research : Sales and marketing concepts.

Network Consultancy and Management : Networking concepts, hardware knowledge, computer skills.