BPO Industry in India
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New Outsourcing Businesses Mushroom in Indian Market

A new addition in the series of BPO, KPO, and LPO is RPO i.e. Recruitment Process Outsourcing. In coming years India is going to face
a talent crunch of half a million people. That increases the demand of RPOs.

What is an RPO?

RPO stands for Recruitment Process Outsourcing. It also stands for Research Process Outsourcing but here we are dealing with the former.

These days attrition rates are very high and there is a shortage of talent. Employees do not stay in an organization for more than two years. So companies need to hire more people more often.
Around 70% of the main HR activities (Training, staffing needs, ensuring performance) suffer due to the constantly increasing pressure on the HR department to fill in the vacancies. Majority of organizations spend a lot of time (around 60%) in sorting resumes and finding candidates from job portals and other sources. This is where
RPOs come into play. Recruitments are outsourced these days so that the organization can concentrate on its core competency areas to save time and increase productivity level. RPOs bridge gaps between demand and supply of talented people. The RPO services include searching candidates from internal database and job portals, resume screening, response handling, corporate intelligence research, database maintenance, skills testing, and analyze market trends and recruiting market, etc.

RPO follows two models:

1. Pure sourcing: It includes providing support services to on-shore based recruiters
2. Full cycle recruiting: It includes all the activities that come under Recruitment Process like sourcing, screening, etc for both temporary contract as well as permanent positions.

Advantages of RPO
  • Lowering down the recruitment process burden and enabling organizations to focus on core and strategic activities.
  • Decreasing the cost of recruitment by employing best practices
  • Quality service delivery