India is the most favored destination for outsourcing. In 2003-2004, ITES-BPO companies were the largest recruiters in the IT/ITES sector, adding around 70,000 jobs. According to a research conducted by NASSCOM, Indian IT/BPO sector will employ more than 1.1 million Indians by 2008.
The future of BPOs in India depends upon the quality of education imparted to our young generation. In the recent past, there has been a decline in the quality of education in India, though the number of institutes has gone up. Education is not growing at the same pace as Indian economy.
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