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24/7 Customer

24/7 Customer was founded in April 2000. It has 7 delivery centers and more than 15 clients all over the world.

Founder and CEO: P V Kannan
Co-founder and CPO: Shanmugam Nagarajan
Headquarters: Los Gatos, California
Employees: More than 4500
CAGR: Of over 80%.

Values:
  • Respect
  • Transparency
  • Taking Ownership
  • Focus on Results
  • Teamwork
Facts:
  • It's the first BPO to provide integrated customer life cycle management services through a " Multi-shore global delivery model "
  • 6 million transactions per month
  • Ranked among the Top 5 Hot Offshore Players by Business Week-2006
  • Ranked among the Most respected BPO Companies by Business World-2006
  • Black Book of Outsourcing ranked it as the best performing call center
Customer Interaction Services: Customer Support, Customer Acquisition, Technical Support, E-mail & Chat Management

Contact Address:

Headquarters
Embassy Golf Link software
Park Pvt Ltd,
Survey No 2/1, 2/2, 2/3, & 5/1,
Challaghatta Varthur Hobli, Bangalore.
Tel: 91-80-30582470/39890247
Fax: 91-80-30582469
24/7 Customer Website: http://www.247customer.com