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Scope of BPO Sector

Top Players in BPO Sector

Career Opportunities

-Educational Qualification for BPO Career

EXL Service

EXL is one of the leading BPOs in the industry. It was incorporated in Delaware, US in April 1999. In August 2001, Conseco acquired EXL.

Clients: More than 50

Employees: More than 8,200
Vice Chairman and CEO: Vikram Talwar
President: Rohit Kapoor
Head of BPO Operations: Pavan Bagai

Values:
Job accountability
Innovation
Excellence
Urgency
Integrity
Respect for customers, colleagues and others

Service Sectors: Utilities, insurance, health care, media, banking, and finance.

Cross-industry Service Sectors: Finance and accounting, collections, transaction processing, exception processing, and customer service.

Recruitment Process: The screening and selection process of EXL Service is very rigorous and has 5 steps:

1.Introduction: Around 35% of applicants reach this round.
2.HR Round: Around 20% reach this stage.
3.Technical and Soft skills: 20% of total applicants clear the HR round and reach this stage.
4.Voice and accent training: 10% clear the skills round and reach at this stage.
5.Interview with Operations: 10% clear the VAT round and reach here.
6.Final: 5% of the total applicants reach the final round.

Contact Address:

Center III - Corporate Office
A-48, Sector 58,
Noida, U.P, India
T: +91 120 244-5900
F: +91 120 249-0304

EXL Service Website: http://www.exlservice.com/