WNS was set up in Mumbai by British Airways in 1996. It is a leading BPO. It was ranked No.1 BPO Company for 2005.
Employees: More than 10,400
CEO: Neeraj Bhargava
Chairman: Ramesh Shah
WNS provides customer service through many delivery channels like voice-based customer service, email and chat management, and physical mail management. WNS is into customer support, billing
query resolution, order management, account maintenance, order booking, live chat support, and subrogation or B2B collections.