MphasiS Limited is a BPO and IT company. Its 24/7 global delivery model enhances productivity, improves time-to-market and optimizes cost. It was formed in June 2000. It was formed after the
merger of an IT consulting company MphasiS Corporation and IT services company BFL Software Limited. MphasiS Limited is an ISO 9001:2000, SEI CMMi Level 5, Six Sigma and ISO/IEC 27001:2005 certified company and is currently undergoing SAS 70 certification.

Offices: 29 in 9 countries
Delivery Centers: India, China, South America & Europe
Employees: More than 16,000
President, BPO Unit: Sandeep Dhar
Chairman: Mr. Jaithirth Rao
Values: Customer Centricity, Transparency, Pro-activeness, and Flexibility.

Services: Customer Interaction Management, Claims Processing & Payments, Research & Content Management, Finance & Accounting and Compliance, etc.

Facts:

  • Ranked fourth among the best managed outsourcing vendors for the year 2005 by the Black Book of Outsourcing.
  • Its management practices have been ranked ahead of companies like Infosys, Wipro, Satyam and Cognizant.
  • Ranked first among CIS’ Top 50 Teleservices Agencies.

MphasiS website: http://www.mphasis.com