Overview
KPO Sector












Overview

Knowledge Processing Outsourcing is an emerging sector and is growing at a very rapid rate. Many high- end areas of specialization that were earlier not considered for outsourcing are now being
outsourced and are being handled by KPOs. Factors like cost, technology and labour availability, etc force organizations to outsource their high- end work. India has become a major KPO player in the world. Indian KPO sector has many opportunities for SMEs. Indian economy, the education system, political stability, technology, communication skills and qualified workforce altogether make India an excellent location for KPOs. KPO industry has a bright future. Let's get to know KPOs in detail.
Introduction to KPO Sector in India

KPO is the fastest-growing sector in the sphere of outsourcing. KPO sector is still lagging behind the BPO sector in terms of revenue. But soon KPO sector is going to overtake the BPO
sector. In 2003, Indian KPO industry generated around USD 0.72 billion of revenue and is expected to reach $17 billion by 2010. Let us know this sector in detail

KPO Sector Outlook

An organization or an individual should know each and every aspect of the industry to be successful in it. To achieve success in a specific sector, be it IT, FMCG, Pharma, Telecom, BPO or any other sector, the Strengths, Weaknesses, Opportunities and Threats associated with the sector should be well known. Let us have a look at all these factors in KPO industry.

KPO Sector SWOT Analysis

Classification of KPO Sector in India