India is emerging as a leader in KPO market because of its already developed IT services and BPO sector and qualified professionals. It has tremendous opportunities for growth because of scarcity of knowledge professionals in countries like USA and UK, low wages labour available in India and talented workforce.
By 2010, Indian KPO sector will have 71 percent share of the global KPO sector. KPO exports are expected to reach $12 billion by 2010. Currently, the industry has 25,000 professionals and is expected to have 250,000 employees by 2010.
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