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It was estimated that the KPO industry will have a CAGR of 80%-90% i.e. $ 12 billion by 2010. But there is a possibility that the Indian knowledge process outsourcing (KPO) market will not be able to touch the projected $ 12 billion by 2010. The projected figure is not easily achievable. This is because the organizations are still doing selective outsourcing.
The growth in KPO market is more than the growth in IT/BPO market. Reasons being:
- Many companies are not comfortable in outsourcing work to third parties. They prefer to do it themselves.
- There are so many entry barriers for professionals who are experts in KPO segment.
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