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"Indian companies are good for BPO only." The companies in KPO sector are proving this statement to be wrong. They are showing the world that Indian companies can handle complex work also. India has highly qualified workers in many sectors like Engineering, Pharmacy, R&D, Biotechnology, etc.
KPO jobs are more challenging than BPO jobs because other than process expertise, KPO provides domain knowledge and business expertise, which, in turn, require analytical and highly specialized skills. India is the hottest destination for KPOs.
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