|
|
Saudi Arabia’s top business groups are benefited from the services of Business Proces Outsourcing. Saudi’s industries possess one of the best evolved organizational competencies in the world of business, and this cutting edge was greatly contributed by the Outsourcing industry. The principle of outsourcing non core operations is the accepted industry norm in Saudi Arabia.
Call centre services to many banking, insurance, telecom, consumer goods sector companies are outsourced. Most of the Saudi companies have outsourced their customer service activities. Off-shoring of IT based customer service activity has been the strategy for many companies since the very outset of the idea of business process outsourcing there.
|
