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Walkin Interview for Associate - Gurgaon

Company name: Encore Capital
Posted On: 2011-12-29

Job Description:

Experience: 1 to 3 yrs.
Salary:Unlimited Incentives / Free Meals and Transport Facility
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Role Category:Voice
Role:Associate/Sr. Associate -(NonTechnical)
Education:(UG - Any Graduate - Any Specialization) AND (PG - Post Graduation Not Required)

Job Description
Reporting to the Group Manager, the Account Manager is responsible for negotiating secure payment arrangements from consumers to satisfy their account obligation by recommending payment solutions through review and assessment of the consumers’ ability to pay in consideration of their outstanding obligation. Account Managers are responsible for maintaining accurate documentation on the account and communicating regularly with the consumer, in accordance with FDCPA and company policy, in order to reach the resolution of the account.Negotiate with consumers by phone to obtain secure payment arrangements in accordance with company policy, company values and Fair Debt Collection Practices Act (FDCPA).

Contact Details
Executive Name:Ankita / Barkha / Surela
Contact Company:Encore Capital Group
Address:Plot No. 28P Sector 44 GURGAON,Haryana,India 122002

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