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WNS Global Services

WNS was set up in Mumbai by British Airways in 1996. Initially, it functioned only as a leading BPO, but in 2003 it launched Knowledge Services. It was ranked No.1 BPO Company for 2005. WNS follows these values: Employees: More than 10,400 Chairman: Ramesh Shah CEO, WNS Knowledge Services: Amit Bhatia Knowledge Services: Analytical Services, … Continue reading WNS Global Services

Rocsearch India

Haneet Vaswani and Russel Fischer co-founded RocSearch in 1999 and Roc Media in 2001. Bend It Like Beckham was Roc Media’s first feature film production. It is an ISO 9000:2000 certified company with focus on quality and customer satisfaction. RocSearch employees 60 full time research analysts. Most of its employees are post graduates working as … Continue reading Rocsearch India

Pipal Research

Pipal Research was founded in 2001. It is a subsidiary of Firstsource. Pipal Research is a leading business research and analytics services company. Pipal provides quality and cost effective research services to the Financial, Biotechnology, Pharmaceutical, Utilities and IT sectors. Pipal employs more than 50 research and analytics professionals (MAs, MBAs, PhDs, etc.) with a … Continue reading Pipal Research

PANGEA3

Pangea3 is the leader in legal outsourcing services. Its clients include more than 10 Fortune 100 companies. Quality work and client confidentiality are considered very important in pangea3. Locations: New York, Mumbai Client Locations: US, UK, Japan Chairman and Director: Larry Graev Director: Sunil Wadhwani Co-CEO (s) and Director(s): Sanjay Kamlani, David Perla Services: Patent … Continue reading PANGEA3

OfficeTiger

OfficeTiger was founded by Randy Altschuler and Joe Sigelman in December 1999. Its co-founder is Ravi Srinivasan.OfficeTiger is an R.R. Donnelley Company. RR Donnelley Company is a leading printer and related service provider. It provides print and communication solutions to its customers. OfficeTiger was acquired by R. R. Donnelley in 2006. OfficeTiger provides clients with … Continue reading OfficeTiger

Mckinsey

In 1926, James O. McKinsey founded McKinsey. McKinsey acts as an advisor and counselor to its clients. It is a global management consulting firm. It works in 6 areas: business technology, corporate finance, marketing and sales, operations, organization, and strategy. It believes in recruiting exceptional people, client’s success, teamwork, information confidentiality and professionalism. Mckinsey has … Continue reading Mckinsey

Inductis

Inductis, an EXL Company, was founded in June 2000. Inductis has tie ups with Frank Cacchione, David Kelso, Vijay Parekh and Vance Williams Lavelle, industry experts in their respective fields. They provide knowledge, suggestions and industry insight so that Inductis can provide better services to its clients. Headquarters: New Providence, NJ, United States. Locations: USA, … Continue reading Inductis

Top Players in KPO Sector

Recent Developments in KPO Sector

India is emerging as a leader in KPO market because of its already developed IT services and BPO sector and qualified professionals. It has tremendous opportunities for growth because of scarcity of knowledge professionals in countries like USA and UK, low wages labour available in India and talented workforce. By 2010, Indian KPO sector will … Continue reading Recent Developments in KPO Sector

Grail Research

Grail Research is a member of Monitor Group, which is a conglomerate of more than 20 companies. It was founded by Prof. Michael Porter in 1983. Grail helps market intelligence companies make their investment decisions. It offers primary and secondary research. Headquarters: Cambridge, Massachusetts Offices: New York, Beijing and Noida (Research Center) CEO and Founder: … Continue reading Grail Research

Evalue Serve

Alok Aggarwal and Marc Vollenweider founded Evalueserve in December 2000 with a vision to be the number one global provider of high-quality value-added services. It is a leading provider of KPO services and it provides professional services such as Intellectual Property, Analytics, and Financial/Business/Market Research to its clients around the world. The analyst teams are … Continue reading Evalue Serve

Scope of KPO Sector

KPOs have evolved from BPOs. KPOs were introduced in india by McKinsey when it first set up a knowledge center in india in 1987. But KPOs actually started coming up in India in 2000 when many companies like OfficeTiger, GE, Gartner, etc opened their research centers here. From 2000 to 2005, KPOs were in their … Continue reading Scope of KPO Sector

Evalue Serve

Alok Aggarwal and Marc Vollenweider founded Evalueserve in December 2000 with a vision to be the number one global provider of high-quality value-added services. It is a leading provider of KPO services and it provides professional services such as Intellectual Property, Analytics, and Financial/Business/Market Research to its clients around the world. The analyst teams are … Continue reading Evalue Serve

Copal Partners

Copal Partners is dealing in financial research and analytics services. Its 4 practice areas are investment banking, equity research, credit research and consulting/strategy. Most of its clients are investment banks, private equity funds, consulting companies, and corporations. Nearly 90% of its employees are post-graduates and CAs. Qualities that set Copal apart are focus on financial … Continue reading Copal Partners

Aptara (TECHBOOKS)

Aptara, formerly known as Techbooks, was founded in 1988 by Rakesh Gupta. Aptara is a leader in content technology (XML, HTML, SGML). Aptara works in the areas of content outsourcing, BPO, composition, and data conversion. Content experts use latest technology to deliver content in new as well as traditional ways, such as PDA, Web, DVD, … Continue reading Aptara (TECHBOOKS)

Accenture

Accenture was established in 1989. It is a technology service, management consulting, and outsourcing company. It became a public company in July 2001 and was listed on the New York Stock Exchange. Core values that Accenture follows are stewardship, best people, client value creation, one global network, respect for the individual and integrity. Accenture has … Continue reading Accenture

Future Scenario

The future of KPOs in India is bright. Along with creating job opportunities for talented engineers, MBAs, doctors, lawyers and other professionals, the sector is spreading its wings into different directions which will finally lead to the development of India. KPO salaries will be 25-50% higher than those in other fields. Billing rates for KPOs … Continue reading Future Scenario

Current Scenario

“Indian companies are good for BPO only.” The companies in KPO sector are proving this statement to be wrong. They are showing the world that Indian companies can handle complex work also. India has highly qualified workers in many sectors like Engineering, Pharmacy, R&D, Biotechnology, etc. KPO jobs are more challenging than BPO jobs because … Continue reading Current Scenario

SWOT Analysis

Strengths Large talented pool Quality IT training Low labour costs Success of BPOs Good knowledge of project management skills Supportive government policies Many new areas of specialization are being covered making KPO sector spreading its wings Consideration to quality standards like ISO 900x and Six Sigma Billing rates are lower as compared to billing rates … Continue reading SWOT Analysis

KPO Sector Outlook

The share of Indian KPO sector was 56 percent of the global KPO sector in 2003. By 2010, Indian KPO sector will have 71 percent share of the global KPO sector. Russia, Ireland, Philippines, China, Czech Republic and Israel are also entering the KPO industry. In 2003, USD 0.72 billion revenue was generated by the … Continue reading KPO Sector Outlook